Privacy Policy
Face2Find AI ("Face2Find AI", "we", "us") respects your privacy. This policy explains what information we collect when you use our website and platform at face2find.ai, how we use it, and the rights you have over it. It is written to align with India's Digital Personal Data Protection Act, 2023 (DPDP) and, where applicable, the EU GDPR.
1. Information we collect
- Information you give us — your name, work email, company and any details you submit through our demo request form or in communications with us.
- Usage information — how you interact with our website and product, collected through privacy-respecting analytics and server logs (such as pages viewed, device type and approximate region).
- Platform data — for customers, the data you connect or upload to operate the service, processed on your behalf under your instructions.
2. How we use information
We use information to provide and improve the service, respond to demo requests and support, secure our systems, comply with legal obligations, and communicate relevant updates. We do not sell your personal data.
3. Legal bases
We process personal data on the bases of your consent, the performance of a contract, our legitimate interests in operating and securing the service, and compliance with law.
4. Sharing
We share data only with sub-processors who help us run the service (such as cloud hosting and communication tools) under contractual confidentiality and security obligations, or where required by law. A list of sub-processors is available on request.
5. Data retention
We keep personal data only as long as necessary for the purposes above or as required by law, after which it is deleted or anonymised.
6. Security
We protect data with encryption in transit and at rest, scoped access controls, and audit logging. No method of transmission is perfectly secure, but we work continuously to safeguard your information.
7. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, withdraw consent, or object to certain processing. To exercise these rights, email privacy@face2find.ai.
8. Cookies
We use a minimal set of cookies and similar technologies that are necessary for the site to function and to understand aggregate usage. You can control non-essential cookies through your browser settings.
9. International transfers
Where data is processed outside your country, we apply appropriate safeguards consistent with applicable law.
10. Children
Our services are intended for businesses and are not directed to children under 18.
11. Changes
We may update this policy and will revise the date above. Material changes will be communicated where appropriate.
12. Contact
Face2Find AI, Prestige Tech Park, Marathahalli-Sarjapur Ring Road, Bengaluru, Karnataka 560103, India. Email privacy@face2find.ai or contact@face2find.ai.